Refund and Return Policy for USStarDaily.com

At USStarDaily.com, we strive to provide the best news and content to our readers. This Refund and Return Policy explains the conditions under which refunds and returns are processed for digital or physical products and services offered on our platform. Please read this policy carefully before making a purchase.

Digital Products and Services

USStarDaily.com primarily offers digital content, including subscriptions and premium articles.

Refund Eligibility

Refunds for digital products or services are limited to the following circumstances:

  1. Technical Issues: If you are unable to access purchased content due to technical problems and we are unable to resolve the issue within 7 business days.
  2. Duplicate Payment: If you are charged more than once for the same product or service.
  3. Non-Delivery: If the digital product or service is not delivered after successful payment.

Refund Exclusions

Refunds are not provided in the following cases:

  1. Content that has been accessed, viewed, or downloaded.
  2. Dissatisfaction with editorial content or news reporting.
  3. User errors, such as accidental purchases or providing incorrect account information.

Physical Products

If USStarDaily.com offers physical merchandise, such as books or promotional items, the following return and refund conditions apply:

Return Eligibility

Returns are accepted if:

  1. The product is defective or damaged upon delivery.
  2. The product received is not as described.

Conditions for Returns

  • The item must be unused, in its original packaging, and returned with proof of purchase (e.g., receipt or order number).
  • Returns must be requested within 14 days of receiving the product.

Return Process

  1. Contact [email protected] with your order details and reason for the return.
  2. Provide photographic evidence of any damage or defects if applicable.
  3. Upon approval, you will receive instructions for returning the product.
  4. The customer is responsible for return shipping costs unless the return is due to an error on our part.

Refund Process

  1. Request Submission:

    • Send a refund or return request to [email protected] with your order details and the reason for the request.

  2. Review and Approval:

    • We will review your request and respond within 5 business days.

  3. Refund Issuance:

    • Approved refunds will be processed within 7–10 business days to the original payment method.

Subscription Cancellations

  1. Subscriptions to premium content or services can be canceled at any time.
  2. Cancellation will take effect at the end of the current billing cycle, and no refunds will be provided for the unused portion of the subscription period.

Exclusions and Limitations

USStarDaily.com is not responsible for:

  1. Losses caused by third-party payment providers or shipping carriers.
  2. Delays or issues resulting from incorrect user-provided information.
  3. Issues caused by events outside our control, such as natural disasters or technical failures.

Contact Us

If you have questions or need assistance regarding a refund or return, please contact us:

  • Address: 3700 Midnight Path, Saginaw, MI 48603-8507, USA
  • Hotline: (732) 927-4073
  • Email: [email protected]

Thank you for choosing USStarDaily.com. We are committed to resolving any concerns promptly and ensuring your satisfaction!